eDhanvantari: User Manual for an Ophthalmology Clinic
Introduction
eDhanvantari is a Cloud-based Clinic Management System available as a web application as well as a mobile application that enables doctors to manage their clinic paper-free.
The eDhanvantari application can be accessed using the below URLs:
- Live Instance: https://app.edhanvantari.com
- Demo Instance: https://demo.edhanvantari.com
To get access to eDhanvantari, please write to support@edhanvantari.com or call us at +91 942 168 4249.
This document illustrates the work flows to be followed by an Ophthalmologist while using eDhanvantari web application.
Supported Browsers
eDhanvantari web application is supported over two browsers:
- Google Chrome
- Mozilla Firefox
No other browser is supported.
Availability
eDhanvantari is a cloud based service and is available 24/7. Downtimes for maintenance are rare and are conveyed in advance.
Support
The eDhanvantari support team is available to help you from Monday through Friday during 9:00 am to 6:00 pm. You may reach us through our Support Desk by raising a ticket or send us an email.
Ownership and Rights
eDhanvantari is a product solely owned, operated, maintained and supported by Kovid BioAnalytics Pvt. Ltd. eDhanvantari is provided on a subscription basis as a Software-as-a-Service to clinicians, healthcare providers and hospitals in India.
eDhanvantari (and Kovid BioAnalytics Pvt. Ltd.) soley act as Data Management Partners for clinicians and their organizations for processing & storing patient health records in electronic format.
eDhanvantari does not own any health records, data or information stored by its customers/clients for their patients, and Kovid BioAnalytics Pvt. Ltd. does not share, use or appropriate these records, data or information in any manner for commercial or non-commercial use. The health records are owned by the respective patients, while the doctors creating, updating or accessing the health records have a right to use the health records as a reference for their work as well as research, as per regulations.
Login and Security
eDhanvantari implements secure login feature and role-based access. Being a software-as-a-service platform, users can access the web application by using their username and secure password as specified below:
Ophthalmologists must raise a ticket with the Support Desk in case they forget username or password or need to reset it.
Dashboard
Upon logging in, the ophthalmologist will be navigated to a Dashboard that shows the following 3 sections:
- Left Menu Bar - This shows various modules in eDhanvantari and can be used to access all funcitionalities within the platform.
- Quick Action Buttons - The top of the Dashboard shows the Quick Action buttons that can be used to manage various functionalities of the aplication easily.
- Appointment Calendar - The remaining part of the Dashboard shows the appointment calendar that has various views (day view/week view) and can be used to manage patient scheduling.
Multiple Location Support
eDhanvantari supports multiple locations/clinics/departments to be configured for a single medical practice or hospital. When an opthalmologist logs in, he/she sees the default clinic/location assigned. The user can then change the clinic/location as needed. Note the screenshot below that shows the dropdown with different clinic locations.
Note: The ophthalmologist will see patients from the selected clinic only.
Adding Appointments
Appointments can be added to the system by two methods:
Adding appointments using the 'Add Appointment' button - The clinician may add appointments by clicking the 'Add Appointment' button as well. This will open a pop-up that will ask check whether the said patient is registered to the system or not.
Once the user enters the patient details and clicks on Check Patient, all matching patients with the same details will be shown, if present.
The user may select the correct one and continue or add a new patient by clicking the Add New Patient button.
Once this is done, system shows the patient demographics and allows user to add appointment details to it.
NOTE:
- Add Appointment button allows users to search for duplicate patients.
- Add Appointment button allows users add back-dated or back-timed appointments.
- Add Appointment button allows users update the patient demographics while adding appointment.
This feature can be used instead of adding appointment through the calendar, if any of the above workflows are intended.
Adding appointments through Calendar - This is a shorter method to quickly add appointments. The clinician may simply click on any available slot in the calendar to add an appointment. It will open a pop-up where the clinician can search for the patient using the patient's name, mobile number or registration number. Then the clinician can select the type of appointment, the doctor to whom the appointment is assigned and the whether the appointment is a walk-in or not.
NOTE:
- Users cannot add appointments for the past time or date through the calendar.
- Users cannot add multiple appointments for the same slot for the same department/clinic through the calendar.
Reviewing Appointment List
The clinician can review appointment list assigned to themselves or to their colleagues by using the My Appointments button and All Appointments button respectively. The appointments for the day, the week and the month can be viewed, selected and the appointment list can be downloaded as a report.
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Searching for a patient
If the clinician does not wish to add appointment for a patient, but directly search a patient to edit the patient's info, view the patient's history or add a visit directly, it can be possible by typing the patient's name, mobile or registration number in the search bar on the dashboard and then clicking the Search Patient button.
This will show a list of matching patients along with some details and an Action column. The clinician can perform the following actions for the searched patient:
- Edit Patient - The first icon in the action column allows the clinician to open the patient registration form for the patient in Edit Mode. The clinician can then update the patients demographic and personal details throught this. (Refer to Edit Patient section ahead for further details.)
- New Visit - The second icon allows the clinician to start a new visit for the patient. Note that eDhanvantari allows you to add appointments and then start visits for each appointment, or start new visits without adding the appointment. This icon will help you do the later. Clicking the icon will open a pop-up that will show all the visit types configured for the clinic. The clinician may select the appropriate or intended visit type and click Submit. This will open the new visit. (Refer to the Add Visit section ahead for further details.)
- Open Exisiting Visits - The third icon will open a list of all past visits i.e. visit history for the particular patient. The clinician can then open an individual visit to review history, reprint the prescription or update the billing status for the visit. (Refer to the Edit Visit section ahead for further details.)
- Remove Patient - The last icon allows the clinician to remove the patient from the system. Please note that this action should be used with utmost care. The clinician may want to remove a patient record for incorrect patient registration, or duplicate patient registration. Note that removing a patient is an irreversible process.
Add New Patient
Add New Patient button on the Dashboard is a shortcut that can be used to add a new patient to the system. Clicking the button will open a pop-up that will ask for patient details to check if patient with same data already exists. This workflow is similar to the patient matching workflow while adding an appointment.
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